Users of Apple Mail
that are using the Snow Leopard
OS will need to go into account information and change the Internal Server name to webmail.astate.edu
and the External Server name to webmail.astate.edu
. Be sure the Outgoing Mail Server is set to user firstname.lastname@example.org(Exchange).
If you are using an OS previous to Snow Leopard, the account will need to be removed and reconfigured. Adding a new account will start the account wizard. The Account Type will be Exchange and the Incoming Mail Server will be webmail.astate.edu. The Outlook Web Access Server is webmail.astate.edu.
The outgoing server name is smtp.astate.edu and must Use Secure Sockets Layer (SSL). Set the authentication type to NTLM.